Agentic commerce reshape competitive strategy and product definition, rewarding low cost as well as highly specialized solutions. The “comfortable middle” is pressured.
AI agents are poised to take a material role in the loyalty ecosystem. Meta just introduced Muse and the AI wars are just beginning.
Hilton is reimagining its approach so consumers get more inspiration from AI. With the rise of experience-led travel, Hilton CMO Mark Weinstein believes loyalty is crucial.
AI adoption stalls because, as a top workplace communications expert explains, companies are ignoring how to address the high emotions around the topic.
AI is becoming the nervous system of the modern health system, shifting the focus from gee-whiz demonstrations to thriving through efficiency.