Omilia raises $67M to scale its customer support platform

The Series B is the company’s second fundraise since it last raised capital in 2020. In that time, it has increased its ARR by 10x to $60 million.

Smallest.ai raises $13M to build ultra-fast voice AI that sounds genuinely human

The startup is building voice models designed to make AI phone calls pass the Turing test.

Airbnb gets into hotels, expands AI for host onboarding and customer support

Airbnb will soon let you book luggage storage and car rental services on its app

Decagon completes first tender offer at $4.5B valuation

The AI-powered customer support startup is the latest example of a fast-growing, young company that’s providing employee liquidity.

How Palantir, Microsoft, Amazon, and Google Power Trump’s Immigration Crackdown

A WIRED analysis shows that ICE and CBP have collectively spent at least $515 million on products from Microsoft, Amazon, Google, and Palantir in the last few years alone.