AI Is Rewriting The Adversary Playbook; Defense Must Adapt

Your environment and the behaviors any attacker must run to cross it have not changed. That is where defense must focus.

The K-Shaped Economy And The Future Of AI

Technology leaders have a responsibility to make sure that everyone has a fair shot at making it in this new environment.

The Era Of B2A Marketing: Position Your Brand To Appeal To Agents

To appeal to autonomous agents, your product and brand information must be presented in a format that is easily consumable.

Apple Confirms It’s Extending Free Offer To iPhone 14, 15 And 16 Users

Hidden in the footnotes for the iPhone 18 Pro press release is the news that Apple is extending free satellite access to iPhone users — again.

Streaming’s Missed Opportunity: The Cord Was Cut Only To Rebuild Cable

Consumers have effectively invented à la carte television themselves through subscriptions, cancellations and renewals.

Industrial AI Won’t Replace Operators—It Will Create Better Decision-Makers

While consumer generative AI has taken the world by storm, industrial AI is taking a different, more considered path.

Three Conditions That Separate AI Governance From AI Documentation

AI governance frameworks are usually careful documents, but they rarely contain a named person accountable for each AI-influenced decision.

How AI Shapes Customer Experience Before A Human Ever Steps In

AI embedded in digital customer journeys can interpret signals, make recommendations and influence what happens next before a person ever gets involved.

Why AI Projects Fail: You’re Missing A Decision Architecture Layer

AI can work. The choice is whether your organization is structured to use it. ​

AI Agents Will Take Shortcuts. The Solution Is To Design Better Paths

Make authoritative master and reference data easy to discover and consume. Make trusted data products easier to access than uncontrolled copies.