
Zendesk has appointed Tifenn Dano Kwan as its new chief marketing officer, bringing in a veteran enterprise SaaS marketer as the company accelerates its pivot toward AI-powered customer service. Dano Kwan replaces Kelly Waldher, who joined the company …
Prevent costly knowledge loss in manufacturing with six practical strategies for capturing institutional know-how before retirement and turnover hit operations.

Every strong business is built on a firm foundation. This “infrastructure” is critical to surviving the demands of a startup, the pressures of scaling and the momentum of success. Workplace infrastructure is key to how a company performs. It enables ac…

Fintech is a sector known for speed and pressure. Employment is usually described in the language of momentum: rapid growth, market disruption, fast-paced decisions. However, this language has stopped resonating with strong candidates. Millennials an…