AI Is Fueling A Flood Of Customer Complaints. Is That A Bad Thing?

AI tools like ChatGPT are making it easier for consumers to pursue legitimate complaints, including grievances they might previously have ignored.

Mercor Built An AI Agent To Automate SRE. Here’s What Happened

Mercor and 1Password created an AI agent with Codex to automate SRE investigations, giving the agent the ability to autonomously investigate incidents.

How Trust Helps Managers Balance Speed And Ethics In AI Deployment

AI deployment puts managers under pressure to move fast and act responsibly. Learn how evidence, ownership and accountability build trust and support sustained AI growth.

The U.S. Government Isn’t Ready For Quantum-Powered Hackers

The threat of quantum computers to government systems, how AI is upending math and the ongoing Pentagon-Anthropic saga. All that and more in this week’s Prototype.

Rogue AI Agents Just Filed A Murder Tip

Anthropic’s rogue AI agent filed a false murder tip and exposed a growing problem: autonomous AI agents are taking unauthorized actions in the real world.

10 Future Of Work Trends That Could Change Your Job In 2027

The workplace is heading for another major transformation. Discover 10 future of work trends that could reshape jobs, skills, recruitment and leadership in 2027.

IEEE Mass Storage Roadmap Projects The Future Of Digital Storage Technologies

The IEEE Mass Storage Roadmap shows a path to digital storage technologies supporting AI workloads to the long-term preservation of human knowledge and experience.

ERP Innovation Is Moving Faster Than Customer Adoption

Closing the ERP adoption gap requires vendors and customers to connect new technology with the processes, people and industry knowledge that make up the ERP fabric.

JD Vance Attacks Companies And Immigration

Vice President JD Vance used a press conference to attack tech companies, H-1B visas and the immigration of highly skilled professionals.

How Caterpillar Is Using AI To Reinvent Heavy Industry Without Replacing Workers

Decades of autonomous mining have given Caterpillar a rare insight into what happens when advanced technology meets messy, unpredictable real-world operations.